Call Center Continuity Planning (English Edition)

Call Center Continuity Planning (English Edition)

作者
Jim Rowan
语言
英语
出版社
Auerbach Publications
出版日期
2019年4月23日
纸书页数
444页
电子书格式
epub,pdf,mobi,azw3,txt,fb2,djvu
文件大小
82899 KB
下载次数
7238
更新日期
2023-06-20
运行环境
PC/Windows/Linux/Mac/IOS/iPhone/iPad/iBooks/Kindle/Android/安卓/平板
内容简介

A disruption in your call center operation can conceivably cost you hundreds of thousands of dollars. And multiple disruptions can cost in the millions. Call Center Continuity Planning shows you how to plan for - and avoid - service interruptions through disasters large and small. This book will show you how to deal with everything from power outag

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